Refund policy

Once an order is received, the size of the item(s) cannot be changed and we will not accept returns, or issue refunds. All sales are final. 

We therefore ask our customers to pay attention to all provided details of the item/s purchased and have a close look at our photos and item details before placing an order. 

If you have any doubt or uncertainty regarding any of our items, please contact us beforehand.

We are not responsible for lost, stolen, or damaged packages. The buyer commits to full responsibility when purchasing. Please contact USPS, or your local Postal Carrier to locate your package, and or file a lost package report.

Outer Remedy is NOT responsible for incorrect addresses. If the buyer's package is returned to us due to an incorrect address, the buyer is FULLY RESPONSIBLE to cover the cost to reship the package.